Refund and Returns Policy

PAYMENT AND CANCELLATION POLICY

Tour prices are not inclusive of accommodation and fully refundable if cancellation made 48 hours before start of tour. Refund of hotel bookings are subject to refund policy of the hotels booked.

FOR CAMPING TRIPS BOOKINGS (WU02/WJ03)

Cancellation less than 3 days before the tour will forfeit the amount paid for rental of camp equipment.

REFUNDS

There would be no refunds for cancellation after the tour has commenced or for any unused tour services including but not limited to transfer, meals & accommodation, sightseeing or any other services not utilized.

In the event that there is a refund required, the refund will be credited back to you in the same method as your payment. Please note that refunds will take up to 60 working days to process.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us by phone or email.

Refund and Returns Policy

Need help?